San Diego Moving and Storage CompanyOne Stop Moving & Storage is privileged to be named best mover in San Diego by Channel 8 KFMB in 2013 & 2014 and are accredited by the BBB with an A+ rating! We are a locally based firm, licensed and insured to provide you with the commitment of quality. We know the key to our success and the reason customers feel completely satisfied with our service is because we only hire full time, professional, and experienced movers. Our team will exceed your expectations in everything they do. Whether you need packing, shipping or moving services, One Stop Moving & Storage will carefully handle all your needs from the smallest items to the largest ones. With a 98% return customer rating, we don't need to exaggerate our claims, our reputation speaks for itself.
Hope to see you soon!
Best Moving Company in San Diego By Channel 8 KFMB!We take great pride in hiring the best team of professionals in the field. Our moving team is made up of qualified moving professionals and not day laborers. They are trained experts who know how to get the job done. We want to make sure your moving experience is a pleasurable and worry-free.
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Our Google Reviews
Elad, the owner, performed a walkthrough and offered us a flat-rate of $1700 - meaning we pay that rate whether the job takes 2 hours or 10. Despite both my suggestion and my wife's that he use a bigger team, Elad insisted that 3 movers would be enough and the job should go fairly quickly. I don't own a moving company, so I deferred to his judgement on the team and truck size and he won the job.
About two hours into the move one of the movers came in to tell me that they would not be able to fit everything in the first truck. I wasn't happy because I knew this meant the day was going to be twice as long as expected. However, since I had taken a flat-rate instead of an hourly-rate, I figured they would be as efficient as possible and we would just roll with the punches. That was when things took a turn:
The mover came in and showed me a text message from Elad instructing the mover to charge me an extra $400 since it wasn't going to fit in one truck. I told the mover this was unacceptable because we had agreed to a flat rate. I told him that Elad needed to call me. When Elad finally called (an hour and a half later), he told me I needed to pay the extra $400 or his movers would not complete the job. He even tried to blame my wife because "she was very busy" when he came by to give us the quote. We have two toddlers, so I am not sure if that was what he was referring to, but I'm pretty sure his job is to assess what the move entails...you know...like a professional moving company might do. He said the "Flat Rate" was for one truck (as though I was the one selecting what size truck to use for the job) and the next load would be an additional charge. Excuse me!?! I told Elad that the flat rate we discussed was for the whole move and I would not pay him any more or any less than the price we agreed to. He abruptly hung up the phone after saying, "Fine. You only get one load."
The movers kept packing and I figured we would need to sort things out at the end of the day. They drove off with the first load and met my wife and parents up at the new house. I stayed at our original home staging furniture and boxes so the job would go more quickly when the movers returned. I got an urgent call from my wife explaining that the movers stopped working and were closing the truck until she paid them 50% of the moving fee. The movers said Elad called and told them to stop unloading and close up the truck. I called Elad - not sure why he wasn't contacting me directly instead of putting his movers and my wife in a really uncomfortable position - to explain that I had the cash back at the original house and would happily pay the movers when they came back to load the second truck. They don't take a check so they were requiring my wife to put the payment on the credit card. Elad threatened that if my wife didn't pay the 50% right then and there he would not return our property. Elad had the nerve to condescendingly say he was being, "Sooooo nice" to me. It got to the point that I called the police to confirm that even if we needed to pull the plug on this move, the moving company could not steal my property since they were changing the terms of the contract and the police confirmed I could call an officer over if things progressed. This was just the kind of stress my family needed the day of moving!
Wanting just to be done with things, I told my wife to pay the 50% on the credit card and tell the movers to come back to the house immediately. After a 13 hour move, we paid One Stop the original price we agreed to and the only thing I am happy about it is that I never have to do business with them ever again. I read some of the other reviews and I noticed that as long as nothing goes wrong, One Stop seems to be an okay moving company. However, it's when something goes wrong you get a sense of what the company really is like. If the idea of calling the police on the day of your move sounds like an extra item you don't want on your moving day checklist, don't ignore these warning signs!
NOTE: I paid cash, they charge something like 4% for credit card. Only downside.
My escrow was a confusing one and finding the right date to move was stressful. I called One Stop Moving only 2 weeks before, other companies were booked. They had their sales person out there immediately. I had a post card with a discount on it and he gave me a quote of Not to Exceed 8.5 hours with 3 movers and a nominal gas fee. He promised to pack my TV and let us use their wardrobe boxes.
Moving day and they were on-time. They hit the ground running. two experienced guys and one in training, Carlos, OMG I forgot his name, and Victor. I asked them where they wanted to start and they were quick, professional and very careful with my items. Everything was covered and those Wardrobe Boxes were invaluable. Holy cow did they help. I did all the packing myself and still had a few items that they helped with. It was no problem for them. It was an incredible experience.
We left my 3 bedroom 2 bath 1400 sq ft house (with 12 years of junk that I did go through as I packed) just under 3 hours later with a promise to meet up at the new place in 1.25 hours including their lunch. Again they were on time and quick to unload, taking the boxes where i directed them.
They had taken apart the dining table, and 2 day beds and reassembled them quickly. They went the extra mile in helping me take things off the garage wall to place my new things. I was very happy with the level of customer service.
All in All, they took 7.5 hours and saved me about $120 off the original quote. Of course they got that back and then some in their tip. :) I highly recommend this company. Seriously, I never want to move again, but if I do, I know who I am calling.
I was very impressed with the service I received from One Stop Moving and Storage. From the initial time I called requesting a quote, the owner, Elad came to my house and provided a fair and reasonable estimate. He also honored a discount card I had received in the mail. The movers - Rodrigo and his crew were amazing. They worked extremely hard from 9 am until after 2 pm to clear out a 3,000 plus sq. foot house. I highly recommend them if you are looking for at One Stop moving and storage facility in San Diego.
I used this company to move me from a three bedroom apartment to my first four bedroom house. Its the first time I've used movers and was kinda nervous about having a bunch of guys that I don't know move all my stuff and know where I live, etc. The head mover was super sweet, down to earth and made me feel really comfortable about the whole process. They kept me in the loop about time and status of the move and made sure I knew that I wouldn't be charged anymore than they quoted me. Joey was super friendly and helpful through the whole move, so I hope he gets props at his work for this review!
These guys were easy to work with- on time, they charged me exactly what they quoted me, and didn't break anything. #easyMove!
will definitely use One Stop Moving and Storage again!