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A few things to know before your moving day


  1. Your moving day is coming up soon! Our Scheduling Manager will call or text you the day before your move to let you know what time your moving crew will arrive.
  2. We do accept cash as an alternative payment method, which can help you avoid the 4% transaction fee associated with credit card.
  3. For enhanced quality and speeding up your move, customers have the option to add an additional mover at an extra cost of $50 per hour.
  4. When the movers are done loading or unloading all of your items onto the truck at your old/new house, please do a walk through with the foreman to check every cupboard, closet, side yard, attic, etc to make sure everything is gone.
  5. Make sure to keep the following things with you during the moving process.
    • Medications for you, your family or pets
    • Sensitive or important paperwork
    • Chemicals and cleaning supplies (wrap each item separately in sealed plastic so if they leak they do not cause damage or interact with other chemicals).
    • Garage opening and keys for new house and/or personal storage units
    • Kids medicine, diapers, milk, backpacks, school work, etc
    • Phones, laptops, jewelry, heirlooms and invaluable items
  6. If you need to return a cable box, make sure to keep it with you so the movers do not pack it
  7. People often forget to pack their curtains and curtain rods (the movers can help with disassembling them if you’d like)
  8. You can keep your clothes hanging in your closet, as the movers will bring wardrobe boxes to transfer your clothes into. When you arrive at your new home the movers will rehang your items in your new closets and take the wardrobe boxes back. The moving crew will have 5 wardrobe boxes with them, so if you have more than 8 feet of hanging clothes, please call the office so we’ll know to bring more.
  9. If you are moving out of your own storage unit, please make sure the gate will be open as early as 8 am and that you have the gate code. Some storage unit companies do not open until later in the day and this can cause costly delays in the moving process.

Let us know if you have one of these items:

  1. Heavy statues
  2. piano
  3. Pool table
  4. Safes 
  5. Jacuzzi or above ground spas

If you are packing yourself

  • All boxes must be taped closed for the movers to take them. For the best results, tape liberally on the top and bottom seals, and finish with wrapping the seams of the box on the top and the bottom to give structure and strength to the boxes.  This will help them stack well and prevent damages.
  • Make sure all items that fit into a box are packed up.  Loose items (such as lamps and small fans) will not be taken onto the truck.  This is for the protection and safety of all of your items.
  • Don’t leave empty spaces in boxes. Fill in the gaps with towels or packing paper. If it is unbalanced or half packed it is likely to fall over or get crushed, causing damages.
  • An Optional Color Coding Trick: You can color code your boxes with stickers or tape for each room, and then put that color of sticker on the doorway of each room in your new house so the movers will know where to put each box or piece of furniture.  For example: Johnny’s room is red so all his boxes and furniture have a red sticker on it and his room is marked with a red sticker on the door frame.
  • Soft, nonbreakable or spill-able items may stay inside any solid and sturdy dresser or piece of furniture. if the drawers are particle board then it is best to empty it, as shifting items may break it.
  • If we are packing for you

 Here is a list of items you should pack/take to prevent them misplaced:

  • keys
  • cash
  • medicine
  • tablets
  • laptop computer
  • important documents
  • jewelry  
* One Stop Moving & Storage is not liable for valuable items

Explanation of double driving time